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Integration

3CX Integration

Connect your 3CX phone system with our AI-powered solutions to enhance call handling, improve customer experience, and boost team productivity.

3CX Integration
3CX integration overview

Enhance Your Business with 3CX

Our 3CX integration allows you to seamlessly connect Verbose.cx with your existing Phone Systems tools and workflows.

Whether you're looking to streamline your customer data management, automate follow-ups, or gain deeper insights into your communications, the 3CX integration makes it possible.

With bidirectional sync capabilities, you can ensure your data is always up-to-date across all your business systems.

Key Features

Powerful capabilities to enhance your business communications

Seamless Call Handoff

Transfer calls between our AI system and 3CX extensions without disruption to the caller.

Call Recording & Transcription

Automatically record and transcribe calls for quality assurance and training.

Unified Call History

View all call data in one place, regardless of whether handled by AI or human agents.

Advanced Analytics

Gain insights from combined AI and agent call data for improved decision making.

Call Scheduling

Allow callers to schedule callbacks with specific agents or departments.

Team Performance

Monitor and improve team performance with AI-powered insights and coaching.

Setup Guide

Follow these simple steps to connect Verbose.cx with 3CX

1

Connect Your 3CX System

Set up the connection between your 3CX PBX and our platform using our secure integration.

2

Configure Call Flows

Set up how calls should flow between 3CX and our AI system.

3

Set Up Voice Analytics

Configure how call recordings and transcripts should be processed for insights.

4

Test the Integration

Make a test call to ensure the integration works correctly.

Popular Use Cases

Discover how businesses are using the Verbose.cx 3CX integration

24/7 Coverage

Provide round-the-clock coverage by having AI handle calls when your team is unavailable.

All 3CX editions
Call Volume Management

Handle high call volumes by using AI to qualify and route calls to the right extensions.

3CX Pro & Enterprise
First-Call Resolution

Improve first-call resolution rates with AI-assisted agents who have real-time information access.

All 3CX editions
Remote Team Support

Support distributed teams with AI call handling that connects seamlessly with remote 3CX users.

3CX with WebRTC

Frequently Asked Questions

Ready to Enhance Your Business with 3CX?

Connect Verbose.cx with 3CX and start transforming your business communications today.