Agentic CX — SMS + voice
Turn every missed call and unanswered text into booked revenue.
One AI agent on both channels. It qualifies, answers, triages, and books — then hands your team the conversations worth their time.
SMS · new lead · web form
New lead
SMS · Verbose agent
Voice · inbound call
Powering conversations for
What brings you here?
Verbose is your best rep — replying in seconds, qualifying, and booking appointments while every lead is still warm. Speed-to-lead, 24/7, across SMS and voice.
THE FASTEST RESPONDER WINS
The fastest responder wins the job. Right now, that's not you.
Leads go cold in minutes
A web-form lead answered in seconds books. Answered tomorrow, they've signed with whoever called back first.
Calls ring out after hours
Emergencies, quotes, and new cases don't keep business hours. Every unanswered ring is revenue walking to a competitor.
Staff buried in repeat work
Intake, reminders, reschedules, status checks — the same conversations, every day, at the cost of the work only humans can do.
WHY TEAMS SWITCH
Three reasons teams put an agent on the front line.
Sell more
The agent replies in seconds, qualifies, and books the appointment while the lead is still warm — 24/7, over SMS and voice. Speed-to-lead stops being your bottleneck.
Support faster
Intake, triage, FAQs, rescheduling, and status updates handled automatically. Humans only touch what needs a human — with full context handed over.
Prove ROI
Every conversation, booking, and dollar tracked. Reply rates, conversions, and cost-per-outcome in one dashboard your CFO will actually read.
BY INDUSTRY
Pick your industry. See your playbook.
The pain
After-hours intake, conflict screening, consults booked before the competition calls back.
See the Legal playbook →Sample opener
“Sorry we missed your call — I can start your case review right now. What happened?”
Don't see your industry?
The agent adapts to any appointment- or lead-driven business.
HOW IT WORKS
Live in days, not months.
Connect
Point your lead sources and inbound calls at Verbose — or bring your own number, shortcode, and carrier setup.
Configure your agent
Set the script, booking rules, and escalation paths. The agent learns your business — services, pricing, calendars, compliance.
Go live
Real conversations within days. The first bookings land while you're still onboarding.
SMS + VOICE, ONE INBOX
One agent. Every channel. Every conversation handled — or handed off.
SMS and voice threads land in a single conversation view. A human can jump in at any point — the agent hands off with full context.
Two-way texting that closes
Instant replies to every inbound lead, structured intake, autonomous follow-up until there's a resolution. Opt-out and suppression handled by default.
Calls answered, every time
Inbound calls answered day or night — handled end-to-end, or warm-transferred with a full transcript. Outbound too: the agent calls to qualify and confirm.
THE FIRST 30 DAYS
From connected to CFO-proof in one month.
Live fast
Connect your number, point lead sources at Verbose, configure the agent. Real conversations within days.
Stop the leak
Every inbound lead and missed call gets an instant response. Speed-to-lead drops from hours to seconds.
Automate the busywork
Follow-up sequences and reactivation flows: no-show recovery, stale-lead re-engagement, renewal nudges.
Prove it
Leads engaged, appointments booked, cost-per-outcome — a before/after you can put in front of a CFO.
In your first month: every lead answered in seconds, your team freed from repetitive calls and texts, and a dashboard that shows exactly what it's worth.
PLATFORM DEPTH
Deep enough for enterprise.
Flows
Multi-step conversation logic, branching, and hand-off rules you control.
Segments
Target follow-up and reactivation by lead source, status, and history.
Compliance & 10DLC
Carrier registration, opt-out/STOP handling, and suppression built in.
Analytics
Reply rates, conversions, bookings, and cost-per-outcome in one dashboard.
API & integrations
Wire Verbose into your CRM, calendar, and dispatch stack. Docs at api.verbose.cx.
Unified inbox
SMS and voice in one thread, with take-over and full-context escalation.
ENTERPRISE CX
Built to run your whole front line — not just your campaigns.
Verbose gives large teams a shared agent inbox, role-based control, an open API, and the reporting to prove it — so AI-driven conversations scale without losing oversight.
Shared agent inbox with human handoff
Every SMS and voice conversation in one place. The agent handles what it can and cleanly escalates the rest — assigned to the right rep with full context. No conversation dropped, no rep starting cold.
Role-based access & multi-workspace
Run many teams, brands, or locations under one organization, each isolated. Assign built-in roles — owner, admin, agent, viewer — or define your own. Invite, manage, and revoke access from one place.
Open API & webhooks
Plug Verbose into your stack. A full REST API and signed webhooks push conversation, delivery, and booking events to your CRM, data warehouse, or internal tools in real time. Scoped API keys keep it secure.
Analytics & ROI reporting
See what every conversation is worth. Track reply and conversion rates, response times, bookings, and cost-per-outcome — build custom reports across metric, dimension, and date range, with scheduled digests.
SECURITY & GOVERNANCE
Oversight that scales with you.
The controls large teams need to run AI-driven conversations at scale — without losing sight of who did what, where.
Multi-tenant isolation
Every workspace, brand, or location runs isolated under one organization — data never crosses tenant boundaries.
Role-based access control
Owner, admin, agent, and viewer roles (or your own) decide who sees what. Invite, manage, and revoke from one place.
Scoped API keys & signed webhooks
Push conversation, delivery, and booking events to your stack in real time — keys are scoped and revocable, webhooks signed.
“We stopped losing after-hours calls in the first week. The agent books jobs while our techs sleep — and hands us the tricky ones with the whole story attached.”
“Intake used to be our bottleneck. Now every new lead is qualified before an attorney ever picks up the phone.”
Every missed call is a competitor's booked job.
Pricing maps to outcomes, not seats — from one location to hundreds. Talk to us and see your numbers in the first 30 days.