Get Paid Faster
From consultation deposits to past-due collections, we make sure you get paid. We integrate with your payment software for a seamless experience for both you and your clients.
Streamline Your Payment Process
Reduce administrative burden and improve cash flow
Our Payment Collection Services
Reduce your workload and the time it takes to get invoices paid when you put our receptionists on the case.
Do you charge for consultations? If so, we can take payments from your qualified leads after we schedule them on your calendar. That way your leads are screened, booked, and paid by the meeting time.
- Secure deposits before appointments
- Reduce no-shows and cancellations
- Improve cash flow predictability
Do you need to collect on an overdue bill? Have our receptionists call your clients for due or overdue payments, and we'll facilitate the credit card transaction on the spot.
With bills over a year old, collection agencies have less than a 27% likelihood of collection payment.
- Professional, courteous collection calls
- Immediate payment processing
- Maintain positive client relationships
Payment Software Integrations
We accept payments for your business using your payment software, including:
Our system integrates seamlessly with your existing payment infrastructure, ensuring a smooth experience for both your business and your clients.
Seamless integration with your existing payment systems
How It Works
Our streamlined process makes payment collection effortless for your business
Initial Setup
We integrate with your payment processing system and establish your collection protocols and preferences.
Payment Collection
Our virtual receptionists contact clients for payment collection, whether for new consultation deposits or past-due invoices.
Secure Transaction Processing
We securely process payments through your preferred payment platform, ensuring PCI compliance and data security.
Confirmation and Notification
Once payment is received, both you and your client receive confirmation of the transaction.
Reporting and Reconciliation
All payment information is logged in your systems for easy tracking and accounting reconciliation.
Key Benefits
Discover how our payment collection services can transform your business
Industry Use Cases
See how different industries benefit from our payment collection services
Legal Services
Collect consultation fees and retainers upfront, ensuring payment before legal work begins.
Home Services
Secure deposits for scheduled services and collect final payments upon completion.
Healthcare
Collect co-pays and outstanding balances while maintaining HIPAA compliance.
Smith.ai is a fantastic service which allows me to focus on my clients without the distraction of unwanted spam and sales calls.
Greg Meyer
New Wave Financial Services
Frequently Asked Questions
Find answers to common questions about our payment collection services
How can a great payment collection service help my business grow?
A payment collection service improves cash flow, reduces administrative burden, and allows you to focus on your core business activities rather than chasing payments.
Why should my business hire an outsourced answering service for payment collection services instead of a call center or in-house staff?
Outsourced services offer specialized expertise, cost efficiency, and scalability without the overhead of hiring and training in-house staff or managing a call center.
How do I estimate the cost of a payment collection service for my business?
Costs typically depend on your call volume, complexity of collection needs, and level of integration required. Our team can provide a customized quote based on your specific requirements.
What common business problems indicate that I need payment collection services?
Increasing accounts receivable, high rate of late payments, staff spending too much time on payment follow-ups, and inconsistent cash flow are all indicators that payment collection services could benefit your business.
Related Features
Discover other services that complement our payment collection solution
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