8x8 Integration
Connect your 8x8 phone system with our AI-powered solutions to enhance call handling, analytics, and customer experience.
Enhance Your Business with 8x8
Our 8x8 integration allows you to seamlessly connect Verbose.cx with your existing Phone Systems tools and workflows.
Whether you're looking to streamline your customer data management, automate follow-ups, or gain deeper insights into your communications, the 8x8 integration makes it possible.
With bidirectional sync capabilities, you can ensure your data is always up-to-date across all your business systems.
Key Features
Powerful capabilities to enhance your business communications
Transfer calls between our AI system and 8x8 agents without disruption to the caller.
Automatically record and transcribe calls for quality assurance and training.
View all call data in one place, regardless of whether handled by AI or human agents.
Gain insights from combined AI and agent call data for improved decision making.
Allow callers to schedule callbacks with specific agents or departments.
Monitor and improve team performance with AI-powered insights and coaching.
Setup Guide
Follow these simple steps to connect Verbose.cx with 8x8
Connect Your 8x8 Account
Authorize the connection between your 8x8 account and our platform through our secure API integration.
Configure Call Routing
Set up how calls should be routed between 8x8 and our AI system.
Set Up Voice Analytics
Configure how call recordings and transcripts should be processed for insights.
Test the Integration
Make a test call to ensure the integration works correctly.
Popular Use Cases
Discover how businesses are using the Verbose.cx 8x8 integration
Provide round-the-clock coverage by having AI handle calls when your team is unavailable.
Handle high call volumes by using AI to qualify and route calls to the right agents.
Improve first-call resolution rates with AI-assisted agents who have real-time information access.
Support international customers with multilingual AI capabilities integrated with your 8x8 system.
Frequently Asked Questions
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Ready to Enhance Your Business with 8x8?
Connect Verbose.cx with 8x8 and start transforming your business communications today.