Answering service for realtors and real estate agents
Focus on helping your clients find their dream homes while Verbose.cx's real estate answering service answers all your calls.
We can book house showings, too.
Calls come in, but you're not always available to answer them. Missed calls are missed business opportunities. Never miss out on another potential client with our telephone answering service. Not only do we answer your inbound calls, we capture leads, book appointments, collect payment, and log details instantly in your systems. Let our virtual receptionists handle the background work while you keep growing your business.
There's too much to do, and you can't delegate a real estate agent's work. Hand off 'the rest' to our receptionists. We help with capturing and screening leads, appointment scheduling, and following-up to win business. While you are out showing a property to a prospective buyer, you can have a live receptionist answer your incoming calls and nurture your potential clients into your sales cycle.
We provide 360-degree coverage to manage both your inbound and outbound customer engagement.
Make better business decisions with real-time call data, visualized in every Verbose.cx client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.
Verbose.cx receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made.
82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads who are never contacted
79%
of marketing leads never convert into sales
67%
of customers who receive excellent service spend up to 14% more
Selling real estate can be time-consuming. Our 24/7 live agents respond instantly to chats and texts, so new online leads are converted while you stay focused on important work.
Where we reach, engage & qualify leads to build your book of business.
The best channel for sales, service & support by utilizing bots, humans, or both.
"If you're going to grow your business, you have to give up control, and you have to have some type of business work-life balance."
Josh Youngblood
The Youngblood Group
Book a consultation
Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
North America-based agents
Live-staffed website chat
Sales development & outreach
Bilingual services
Rich call intelligence
Best-in-class AI technology
We play well with your software
Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 7,000 integrations.
Frequently asked questions
The best real estate answering services do much more than pick up phone calls and take messages for real estate agents and realtors. At Verbose.cx, we provide virtual receptionists capable of a wide range of services from calling handling, to appointment scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from real estate agents.
A real estate answering service ensures you never miss potential buyer or seller calls, provides 24/7 availability for clients searching properties on their own schedule, professionally represents your business, schedules property showings directly into your calendar, qualifies leads based on buying criteria, and integrates with your CRM system. This leads to more converted leads, better client experiences, and allows you to focus on high-value activities like showings, closings, and client relationships.
An in-house receptionist typically costs $35,000-$45,000 annually when factoring in salary, benefits, training, equipment, and overhead expenses. Our real estate answering service plans start at just a fraction of that cost, providing 24/7 coverage that a single receptionist cannot match. This represents savings of 80-90% while improving lead capture and client service capabilities.
Your real estate business likely needs an answering service if you're experiencing missed calls during showings or closings, struggling to respond to evening and weekend inquiries, finding it difficult to qualify the volume of incoming leads, receiving complaints about response times, or if you're spending too much time on administrative calls rather than revenue-generating activities. If you're missing opportunities to book showings or your client satisfaction is suffering due to communication issues, an answering service can help.
Common indicators include: missed calls during property showings, inability to respond to evening and weekend inquiries, lost leads due to delayed response times, negative reviews mentioning communication issues, spending too much time on phone duties rather than with clients, difficulty managing seasonal market fluctuations, and feeling constantly interrupted by calls while trying to focus on important client work.
To get started quickly, prepare your business hours, property listing information, showing availability calendar, lead qualification criteria, frequently asked questions about your listings and services, CRM and calendar access information, team member contact details for call routing, and any specific scripts or messaging you want used with potential clients. Our team will guide you through the setup process to ensure a smooth transition.
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