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Campaign

SMS

Confirm every appointment — and let customers reschedule with a reply.

Reminders that actually reduce no-shows do two things: they land at the right time, and they let the customer act. This campaign sends confirmations and reminders and handles the reply — reschedule included.

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C

Campaign

SMS · Verbose agent

Active
Reminder: your cleaning with Dr. Patel is tomorrow at 2 PM. Reply C to confirm or R to reschedule.
R
No problem — I have Thursday 9 AM or Friday 3 PM. Which works?
Thursday 9.
✓ Rescheduled · Thu 9:00 AM

Reminders that reschedule instead of just remind — that's the difference in no-show rate.

How it works

What the campaign actually does

01Schedule the touchesConfirmation on booking, reminders on your timeline — a day before, an hour before, your call.
02Two-way, not one-wayCustomers confirm, cancel, or reschedule right in the thread.
03The calendar updates itselfReschedules and cancellations write straight back to your calendar — no front-desk edits.

By industry

What this looks like in your business

All industries →
Medical & Dental

Visit reminders with one-tap reschedule keep chairs full.

See Medical →Automotive

Service-appointment reminders cut bay no-shows.

See Automotive →Restaurants & Food Service

Reservation confirmations reduce empty tables on busy nights.

See Restaurants →

More campaigns

Run these together

No-show recoverySMS + Voice

When someone no-shows, the agent reaches out immediately — by text or a quick call — to rebook while intent is still warm, instead of the slot being written off.

Learn more →
Waitlist & cancellation fillSMS

When a slot opens, the agent offers it to waitlisted customers in order and books the first to say yes — no phone tag, no scramble.

Learn more →
Speed-to-lead follow-upSMS + Voice

The moment a lead arrives from a form, ad, or missed call, the agent reaches out — then runs a multi-touch cadence across text and voice until they reply or book.

Learn more →

See the appointment reminders & confirmations campaign run on your list.

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