Bring dormant customers and dead leads back — on their own.

Your list is full of people who already know you. This campaign re-engages the ones who've gone quiet with a relevant reason to return, and books the ones who bite.

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Campaign

SMS · Verbose agent

Active

Hi Dana — it's been about 6 months since your last cleaning, so you're due. Want me to find a time?

Sure.

Great — Thursday 9 AM or Friday 2 PM?

Friday.

✓ Booked · Fri 2:00 PM

Revenue from a list you already own — no new ad spend.

How it works

What the campaign actually does

01Pick the segmentPast customers, lapsed patients, or leads that went cold — targeted by last activity.

02Give them a reasonThe agent reaches out with a relevant nudge — a due service, an offer, or a simple check-in.

03Book the returnsInterested contacts are qualified and booked; the rest are dispositioned cleanly.

By industry

What this looks like in your business

All industries →

Medical & Dental

Overdue patients recalled for cleanings and check-ups.

See Medical →HVAC & Home Services

Past customers reactivated for seasonal maintenance.

See HVAC →Automotive

Lapsed service customers brought back for overdue work.

See Automotive →

More campaigns

Run these together

Renewals & recallsSMS + Voice

The agent tracks renewal and recall dates and reaches out ahead of each one to confirm, rebook, or route to a human — insurance renewals, dental recalls, service intervals, and more.

Learn more →

Review & referral requestsSMS

After a good outcome, the agent asks happy customers for a review or referral and sends the link — while routing anything negative to a human first.

Learn more →

Promotions & seasonal offersSMS

Launch an offer to a segment and let the agent field every reply — questions, bookings, and opt-outs — instead of a one-way blast that goes nowhere.

Learn more →

See the reactivation & win-back campaign run on your list.

Book a demo All campaigns