Voice agent

The voice agent that answers every call — day, night, and all at once.

Natural phone conversations that qualify, route, and book — inbound and outbound — with a warm transfer to your team whenever a human should take over.

Book a demoSee the SMS agent
Live call · Verbose voice agent
callerHi, my furnace just went out and it's freezing.
agentI'm sorry to hear that — I can get an emergency tech to you tonight. What's the address?
caller42 Oak Street.
agentYou're booked for 7 PM tonight. I'll text a confirmation now.
✓ Emergency dispatch · Tonight 7:00 PM

Answered on the first ring at 11:42 PM — booked, confirmed, and summarized to the CRM.

Answering & conversation

24/7 inbound answeringEvery call picked up on the first ring — nights, weekends, holidays, and the lunch hour. No voicemail, no missed revenue.
Natural conversationLow-latency, interruptible speech that sounds like a person — it listens, answers, and adapts instead of reading a script.
Concurrent callsAnswers many calls at once during a rush, so the second and the tenth caller get the same instant pickup as the first.
MultilingualHandles calls in multiple languages and switches to match the caller automatically.

Triage & routing

TriageClassifies emergency vs. routine, sales vs. support, and qualified vs. not — then prioritizes accordingly.
Smart routingSends each call to the right queue, calendar, or on-call person by your rules.
Warm transferWhen a human should take it, the agent transfers live with a spoken summary and the full context attached.

Outbound & booking

Outbound callingThe agent calls out to qualify new leads, confirm appointments, and chase no-shows.
Books on the callOffers real availability and writes the booking to your calendar before the call ends.
Reminders & confirmationsAutomated confirmation and reminder calls cut no-shows without tying up your front desk.

Every call, on the record

Recording & transcriptionEvery call is recorded and transcribed, searchable in the same inbox as your texts.
Auto-summary to CRMA written summary, outcome, and next step land on the record automatically — no after-call notes.
Voicemail & callbackDetects voicemail, leaves a message, and schedules a callback instead of giving up.

Built for your industry

How teams use the Voice agent

The same Voice agent, tuned to the way your industry actually books work and answers customers.

All industries →
HVAC & Home Services

Answers after-hours emergency calls and dispatches the on-call tech.

See HVAC →
Medical & Dental

Handles overflow and after-hours scheduling so the phone never rings out.

See Medical →
Legal

24/7 intake calls — qualified and scheduled before you're back at your desk.

See Legal →
Insurance

Triages claims and first-notice-of-loss calls, routing urgent ones to a human instantly.

See Insurance →
Real Estate

Screens buyer and renter calls and books showings around your day.

See Real →
Automotive

Books service appointments and fills open bays without tying up the front desk.

See Automotive →

Better together

One customer. One thread. Both channels.

The Voice agent shares one brain and one inbox with the SMS agent. A conversation can move between text and voice without losing a thing.

One unified inbox

SMS and voice threads land in a single conversation view, per customer — not two disconnected tools.

One brain

Both agents share the same flows, knowledge base, and playbook. Update once, and both channels follow.

Context that follows the customer

A voice call can continue over text, and a text thread can escalate to a call — with the history intact.

One human handoff

Escalate from either channel to a teammate, who picks up with the full transcript and context.

One set of numbers

Reply rates, bookings, response times, and cost-per-outcome across both channels, in one dashboard.

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New lead · (415)…

SMS · Verbose agent

Agent handling
Do you handle rear-end cases?
We do. Were you injured, and when did it happen?
Yesterday, some neck pain.
An attorney should review this — free consult tomorrow at 11 AM or 2 PM?

SMS agent

The SMS agent that actually holds a conversation.

Explore the SMS agent →

See the Voice agent run your playbook, live.

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